Frankie Benny's New York Italian Restaurant Bar Chester

First visit, but not the last. eat good service well. we're coming back.

Excellent menu, many options for similar types of food. bar in a good place to kill time with her partner when they wait for a table as it is always busy in the evening. brunch lunch and Sunday menus are also available. the general thema of the place is relaxing with big band etc music in the background for which the soundtracks are actually available to buy. overall a good restaurant for families and couples with excellent food to appropriate trips.

Excellent diverse menu, many options for similar types of food. Bar inside a good place to kill time with your partner when waiting for a table as it is always busy in the evening. Brunch lunch and Sunday menus available too. General theme of place is relaxing with big band etc music in background for which the soundtracks are actually available to buy. Overall a good restaurant for both families and couples with excellent food at reasonable prices.

First visit but will not be the last. Food good Service good. We will be back.

I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!