Beatrix Loop - Chicago

I have been a loyal customer of Beatrix for a long time, often visiting locations such as the Food Court at Water Tower Place, Chicago, Clark Street Grand Avenue, and Northwestern Memorial, to name a few. I was disappointed to discover that Beatrix does not accept online delivery orders for the Marketplace. The only way to enjoy the Marketplace food is by visiting in person, as it operates on a self-serve basis. While I don’t mind paying for the weight of the food, I find this to be an unnecessary inconvenience. I left a message for Natalie two weeks ago asking her to share my feedback, but I’m unsure if she did, or if management simply chose to overlook my concerns. Which is it?

Wonderful restaurant! I highly recommend trying the flatbread options and the fries. The service is excellent, and the atmosphere is inviting and enjoyable.

Incredible food, fantastic coffee, and the absolute best service!

I've been eating here since it first opened, and I recently returned for breakfast, but I noticed some disappointing changes. Our long-time waitress was no longer there, and the menu had taken a turn for the worse. The French toast, which used to be delicious, was poorly cooked and pretty much inedible. The lemon pancakes were also raw inside. Even the bacon seemed different! Although our waitress was very nice, none of our drinks were refilled, and my iced tea ran dry. I'm not sure if I'll be coming back, which is a real shame because this used to be my favorite breakfast spot. I heard the menu changes were the idea of the executive chef—maybe they should consider asking their customers for feedback!

The service was excellent, and the food was fantastic. The drinks were a bit on the small side, but overall, it was a wonderful experience!