Dunkin' - Chicago

Terrible service super slow Dunkin ever. Even when I order ahead they still behind always a line people walk out empty handed. The funniest thing to me is customers bringing their Starbucks and sitting in Dunkin? Donuts that?s how bad it is.

First time I was there for regular cup of coffee and a donut. I was charged $4.92. I think I got rip off. I wasn?t given a receipt. Well. It is not very nice what this woman did. Never go back there again. For anyone that go there, better check whatyou actually paying for before you hand them the money. I DON?T THINK THEY DESERVE ANY STAR. I have to put one before it let mepost my comment.

It's helpful to know some Urdu or hints when visiting this place, otherwise there’s a good chance your order might get mixed up. They do serve delicious mangonada drinks and avocado toast imported from Mexico.

The staff was incredibly friendly! They accidentally forgot to add almond milk to my iced latte, which I didn't even notice at first. However, they quickly came to me before I left for my car and offered to make me a brand new one. It was such a thoughtful gesture! I would have never complained, but their commitment to excellent customer service truly made an impression. Thank you!

I was sitting and working on my laptop while I waited for my car at the Kia dealership down the street. I placed my order when I arrived at 7:30 AM, and by 8:50 AM, the place was completely empty. Suddenly, the woman behind the counter started yelling at us, telling us to leave because she claimed we hadn’t ordered. When I showed her my coffee cup as proof of my order, she then insisted we had to go because of the time we had occupied our seats. I understand if I had been there for hours, but I had only been there for an hour and a half. I’ve been going to Dunkin’ Donuts for years to work, and I always place an order. This is the first time I’ve ever been asked to leave for exceeding the seating time. There were times in college when I sometimes studied there for up to three hours.