Dunkin' - Chicago

Best one in town. Fast service and consistent coffee. Although the general cleanliness of the inside could be better.

Ordered a take out of a 1/2 dozen donuts as well as a breakfast croissant. Ordered on their app and walked the 15 minutes that it takes from my place to here. It was around 9pm on a Monday night. A few people were inside using their computers and presumably Dunkin's wifi. The counter behind the counter was actually really friendly and even gave me 2 extra donuts since they ran out of the ones that I asked for online. I like to give these places credit where it's due, especially since everyone likes to come and just vent their bad experiences, but no one comes to share good ones.

Place was great! Great and quick service i ordered a milkshake and was not water nor super thick. JUST RIGHT!

An employee standing at the counter eating a cup of ice cream. Then removes his gloves and without washing his hands, sorry he wiped them on his pants then went and served someone. Umm no thank you

Had an unfortunate and unpleasant experience here this morning. Ordered a half dozen donuts, and a hazelnut latte. The person that took my order and got my donuts for me was great. The person that got my drink ready, not so much. First off, I ordered a Large Hazelnut Latte, but they gave me a medium. So, I asked for confirmation on the receipt, because if I was accidentally charged for a medium, no big deal I usually just take it and leave. Turns out I did order and pay for a large though, so they remade it. I wasn 't rude, I didn 't even ask for it to be remade, they just started doing it. Everything was dandy until I was being handed back my drink and the person gave a very rude EXCUSE ME! To get my attention and hand me my drink, and an insincere Have a Nice Day. Seriously guys, learn some customer service. It 's not my fault that you got the order wrong, I just want what I paid for. I recommend going to the 7-Eleven in the same complex. Everything is cheaper, and you know you 'll get charged exactly the right price and you know it will be done correctly because you get everything ready yourself. Also, the guys at the counter there have never been rude to me.