Dairy Queen Grill Chill - Chilliwack

Consistent Mistakes during ordering, problems rarely or adequately addressed.

Worst DQ experience we’ve ever had, went through the drive through, the employee rushed through our order, I had made a change to the order near the end, shouldn’t be an issue right? Well got to the window, the employee was mocking the change I made and laughed then continued talking in Punjabi to his co worker, did not confirm the order with us before we paid, we drove away, $15 and bad service…. Only to take a bite of my blizzard and it was made wrong. ?

ABSOLUTELY RACIST AND RUDE EVENING STAFF WHO DIDNT FIX THEIR MISTAKE .I ordered my blizzard in the drive thru and it was made wrong Reese’s but tasted like fruit) . So I went in to have it remade . I was polite while doing so and as I was telling the young lady at the counter another young employee was chatting in at her in their mother language. Then I noticed that all the staff blizzard and brazier areas) were all laughing and as the second young lady finished what she was saying while looking at me , then a male staff member while still talking in their mother tongue) stared directly at me and said something, then laughed and turned around he was in the brazier area) . Then the young lady who took my blizzard handed me back my ‘new’ blizzard.i leave the store while a male staff member hollers something again. I get to my car and have a bite of my blizzard and it still tastes like fruit. She literally handed me back the same dessert.My recommendation is to not go to this Dairy Queen unless you speak their language and can converse with them. They are rude and snarky , lazy and don’t do their simple job correctly and I can say that as I worked there as a teen myself) .

The staff are amazing! But I see some of the employees being treated unfairly, especially the foreign workers. This is unacceptable behaviour anywhere, but especially here in Canada as we are a diverse, multicultural country and everyone deserves fair and respectable treatment free of abuse and racism. It is a basic human right. Shame on the owner and his family. It should be reported.

Service was great and friendly. Ordered a mint Oreo Blizzard with extra Oreo there was no extra Oreo and the bottom quarter of it was just plain vanilla ice