Melt Shop - City of New York

A good spot for quick meals themed around grilled cheese, macaroni and cheese, and breaded chicken. You can order food from a touch-screen kiosk (ours was weirdly sensitive and not sensitive to touch) but alcoholic beverages need to be bought separately at the counter. I loved that I could get a Doc’s Apple Cider along with my meal, while my husband had a Bronx Brewery Pilsner; love that they support local small businesses! Our food was ready fast. My son enjoyed his grilled cheese but found his cheesy fries so overly cheesed they were soggy. My husband had the Korean chicken strips with fries and liked them well. I had a seasonal chicken salad with guacamole, cheese, and a mustard dressing; everything was fresh and good, the one fault being that the dressing was too thick to pour, so it was awkward to mix in.

Carlos at the Chelsea location!!!! He took care of me and got my order together so fast! 5-Star service, Carlos is the man !

Really nice staff and decent prices for something to grab and go, but, the chicken had a peculiar texture to it. It was cooked all the way through but nonetheless tasted strange. I think it may be down to low grade chicken breast being used or maybe I just had a random bad piece. Looking through the other negative to mediocre reviews leaves me to believe that this may not be an isolated incident and that the chicken may be of lower quality.

Quite ok! There are better burgers but this was fine. Prices were also ok!

Horrible. Horrible experience. ATTN Owner: Your business is failing as we speak. If you don't re staff the store with reasonably pleasant and responsive workers, your days are numbered. The chicken sandwich was only good enough to put something in my belly. The chicken texture was all wrong perhaps they're microwaving it before dropping into the fryer... I don't know but it was an awful texture. My experience with the service workers in that store left me wanting to go home and take a shower to get the rude and ignorant off me.