Dunkin' - City of Oneida

Such a great service! Thank you! Great people working here. And coffee is always fresh and delicious.

Their customer service is awful. The drive thru is even worse! They never make any order right but always want to up charge. There has been multiple times I have had to take my orders back, even multiple times for one order and then get treated poorly due to their mistakes. It is absolutely ridiculous how the managers allow their employees to treat customers , but the managers are just as bad!! I have never had so many issues at any Dunkin location except this one.

Dunkin has some very great menu items, I personally recommend the Iced Caramel Macchiatos here. Staff can be hit or miss from each visit. Some of the workers can be rude and trying to rush you, but overall it's a good location.

Dunkin' Donuts is one of my favorite early morning go-to places for a quick bite to eat or coffee. A late afternoon Coolatta on a hot afternoon is great as well. You should try the Orange Coolatta with Vanilla Bean mixed in, it taste exactly like a Creamsicle!

They never get my order right. Coffee always tastes old and burnt. I avoid this location at all times