Pong’s Ramen Burger - Claremont

I really don’t understand why this restaurant is still operating. They appear to be closed more often than they’re open, with hours that are very inconsistent. Although their posted closing time is 6 PM, I found the doors locked today at 2:45 PM. I suggest saving your money and opting for another dining spot.

I've been a long-time fan of this restaurant, but it has really declined recently. The remarks about the person at the register are spot on; he appears grumpy and seems uninterested in helping customers. For instance, directing someone to the gas station when they need to use the restroom while waiting for their food is not acceptable. The quality of the food has also diminished; during my last visit, the waffle fries were soggy and oily, clearly just microwaved. It's truly disappointing. I guess it's another casualty of the pandemic. It was great while it lasted, Pong's.

The ramen I enjoyed here was bursting with flavor, and the portions were quite generous. I wholeheartedly recommend Pongs to everyone.

I ordered the vegetable ramen, and it was completely bland. I've definitely had much better ramen for the same price, if not less. My friend got the crispy chicken ramen, and he encountered the same problem—no flavor at all. Overall, I found the ramen to be disappointing. On top of that, there's no indoor seating available. However, I will say that the customer service was decent.

Pongs is consistently excellent. The broth is full of flavor, and the servings are generous. Every dish I’ve tried there has been delicious.