Applebee's Grill - Clemmons

Was told that if I wait long enough at the “to-go”section, then I’d be helped and that she couldn’t stand there all day. Even though the email confirmation says to go to the host stand for to-go orders. Weird theory.

I had a horrible Mother 's Day experience at this Applebee 's today. I am am working 2nd shift. So I ordered 2 rib dinners to be delivered by Uber Eats to my home for my daughter 's dinner and mine when I get off work. The ribs were completely inedible. Someone had dumped clumps of the spicy dry rub onto the ribs and then tried to fix them by adding the honey bbq that I actually ordered. It was midnight when I got home. When I brought the food back, uneaten, in its original packaging with the receipt I was told there was nothing that could be done and I would need to speak with Uber Eats. Then I was told but keep in mind we do use some spice..... Honey I have eaten Applebee 's ribs for 20 years! These were messed up...own it. No apology, no attempt to make it right. Just lost a loyal customer for $40. I am extremely disappointed and will not go back.

Just to be clear I rate 3 stars as average. The server was great, kitchen was really slow. But their new bacon burger for $10 is a great deal.

Always place order on the automated phone service which is quick and easy and do curb side pick up which is always fast with friendly faces.

After receiving drinks,appetizers and food we no longer seen our waitress.. no napkins,no ketchep,food was very greasy,no flavor and Noone attending to guests who entered and needed to be seated, inwhich the customers proceeded to grab their own silverware,menus and napkins to seat themselves. There were clearly enough staff to tend to mess left on tables from the time we entered to the time we left yet it didn't seen as important as a group of guys at the bar chattering about nothing as all of this went on..it reflects as to why this location has just above B sanitation grade.. last time we will attend this location!