Ihop - Clemmons

My family of 4 stayed for an hr on February 16th 2024 at 6:12pm. We were never served after waiting an hr. We left very disappointed ?. The menu looked wonderful and we were excited to try new items. My son kept saying I want mac and cheese mommy ' it was awful. He is 2 yrs old. The waiter there never acknowledged us and walked by us probably 30+ times. We got up and left. The manager did apologize to us as we walked out but that was it. Awful experience. The first time I have ever experienced this at a restaurant. I would not recommend anyone eating here.

Ever since I saw the advertisements for the Wonka menu I just had to go try it! I'm not a huge fan of pancakes, but the menu just looked so fun.We arrived close to 9pm as we had just come from tanglewood, but the staff was super friendly and seated us anyways even though it was close to closing time. I ordered the strawberry hot chocolate and the chocolate pancake tacos, both from the wonka menu. The hot chocolate was delicious!! I'm not a huge fan of pancakes, but wanted to try them anyways. The pancakes were pretty ok, the fresh strawberries on top of them were the best part! Overall a decent ihop experience, and the menu was super fun!

We visited this location after looking at lights in Tanglewood. We came in somewhat late but still around an hour before closing. It was a typical IHOP set up but seemed clean. They were severely understaffed and it seemed they only had one person working for the entire dining room and as the hostess. As such, the service was slow. We made our orders after around 20 minutes and then our food took another 40 to come out and it came out slowly, seemed the kitchen may also have been understaffed. We tried the Wonka menu and the lemonade was delicious and the cotton candy was light, flavorful and soft. My burger was unique however it seemed it was missing a few ingredients it was listed to include, it wasn't bad and I didn't ask for a correction due to the time and the slow service. But it definitely would have benefited from the full ingredients. The pancakes were good, very sweet but as expected from the menu! All in all, I didn't expect a gourmet experience at ihop and the food wasn't bad, but some little things definitely could have made this just ok visit a better one.

Update: it must have been an off day for iHop on my last. This go around it was much much better. What made my day was Ann the greeter. She was a joy to talk to and super friendly.

It's one of the better looking IHOPs that I've seen. Fairly new facilities. Everything else was okay, but not impressive.