Harvard Inn - Cleveland

Early morning 6am steak breakfast. Had the dish 3 times already. Get with grits. Parking: Behind restaurant. Wheelchair accessibility: Come in back door down small hallway, then you are directly in the dinning room.

Very good pricing, and delicious food with excellent service.

Vegetarian options: I guess they will serve Vegetarin im sure nice place Wheelchair accessibility: yes

HORRIBLE service wouldn’t recommend and won’t be back.Usually when I go in or call in I have a pleasant experience, i understand sometimes they get busy, however my first issue was a few days ago. My friends and I placed a $60ish order to go, everyone’s eggs (which we asked for scrambled) were runny and wet.The country fried steak was just thrown together, and it was extremely sloppy.My friend ordered a ham omelet and i ordered a breakfast sandwich with a side of chicken sausage (because my son doesn’t eat pork).When we saw everything we were disappointed however I was only calling because my breakfast sandwich wasn’t packed at all and we THOUGHT they also forgot my sons chicken sausage.When I called to address the issue ??immediately the lady on the phone confirmed my sandwich was left at the counter and said I could come pick it up. I also addressed the side of chicken sausage being absent and I was told “the chicken sausage is in the to go box with the ham omelette (which mind you I saw when I opened it) but #1 why would u put MY side of food with someone else’s order ? #2 why would u put CHICKEN sausage on top of HAM? it wasn’t covered wrapped or anything so we had to add another side order.I never even brought up any of the other issues, I explained my son doesn’t eat pork etc. she told me when I could come get the food? And then i was going to tell her a time frame and she hung up in my face.When we got there to pick up the sandwich and side order of chicken sausage we were STILL greeted with nothing but attitude.I was going to leave a review then but I saw the parking lot was packed and again I assumed yall were busy having a hard day.Fast forward to today, I called MULTIPLE times and everytime the person answered (never said hello) and just hung up.When my friend and I go in person to try and order the food because they weren’t answering, they made him go outside to place the order…(Which I kindve understood because yall make it clear you have to phone in orders) however if you’re answering and hanging up? How can anyone phone in anything?He explained this to the lady, and still said he would phone it in from the parking lot. But was just trying to let them know somebody was answering and hanging up.Instead of saying “sorry abt that I’ll look into it” or whatever she started getting smart and mumbling under her breath? THE NERVE.My friend called from the parking lot, she told us 15min.We come back in 16min and she says”didn’t I tell u it’ll be 15min” he responded yes, I took a run and came back it’s been 16min”And she literally started going off saying“If I give u a time dnt come at that exact time, have the common courtesy to wait longer” etc.Nowhere in EITHER of these situations were anyone at this establishment nice or courteous, we were met with nothing but attitude and disrespect. All over an order of corned beef hash NOTHING ELSE.Horrible customer service and rude, I’m sure you’ll don’t care about receiving my service, but I can assure you if the customer service continues to decline like this ? Yall won’t be receiving much service from others either.Do better, stay blessed.

Looking for cheap breakfast and goods food try Havard Inn.