Smashburger - CLIFTON PARK

While we love the haystack rings and the Brussel shoots, they've screwed up our Burger orders for the last three times. Not sure they have problems with the staff, but after seeing the confusion and lack of attention on the detail, I'm done. Many other decisions.

Very very disappointing. Went on Sunday 6:30 pm. They were closing at 7:00 due to short staffing. Took a long time to receive my simple order. Staff appeared flustered. Ran out of curly onions for my BBQ burger. Furthermore, the quality of both my burger and that of my wife was not even close to what we have come to expect .

I felt really bad for the shift leader. No avocado on my grilled chicken sandwich that I paid an extra $1.70 for. Gave us 2 regular fries instead of one regular one smash fry. Saw he yell to them that they need to go in order that I was waiting 1st. Not even 2 mins later saw him put a fry on another order that was AT LEAST 10 mins after mine. Don't think I'll be visiting again!!!

Excellent! The seasoning on the fries is a must-try experience. Chicken was piping hot, glistening with moisture and perfectly fried. Dipping sauces are great as well and having lactose-free options for milkshakes made my day. Afternoon atmosphere was calm and soothing, comfortable and impressively clean with a kind and helpful staff. Dude at the grill was fantastic and the girl at the service station was so kind. I'm sorry I can't remember their names (I'm bad with names but they did introduce themselves) but they were incredibly warm and friendly. Definitely coming back and will be sure to encourage others to stop at this location.

I went there for the first time yesterday. My food came out very good and I was glad they had options for people with food allergies. What I would probably recommend to people is to go with the double versus the single the amount of meat is significant more for only a small price difference and it does not become an overwhelming amount with sandwich size when you go with the double.