Ben's Chop House - Columbus

The ambiance was overwhelming, and the service left much to be desired. We first ordered an appetizer, only to be told it was no longer available. Then, we tried to order a special, but it turned out they had run out of that as well. We were promised fresh bread from the oven multiple times, but it never arrived. While the food itself was good, it didn't rise to the level of greatness we had hoped for. Moreover, our table wasn't cleared promptly during our meal, which contributed to our overall disappointment. When we brought our concerns to the manager's attention, he seemed disinterested in our feedback. Considering we were paying $30-45 for entrées, we expected significantly better service. To be honest, we won't be returning to Ben's Chop House. Instead, we'll stick with Buckhead Grill, where we consistently experience excellent food, great service, and a much more pleasant atmosphere—all at a similar price point.

I visited Columbus to see my son at Ft. Benning and came across an advertisement for Ben's in my hotel directory. We decided to give it a try with a group of eleven, which included a four-year-old. Everyone was pleased with their meals, and the food and service were so exceptional that we returned the following night. The sweet potatoes were outstanding, while the spinach with tomatoes, garlic, and onions was just right. The ribeye steak and trout were also cooked to perfection. A local mentioned that the restaurant was good but on the pricey side. Coming from New Jersey, I thought it was a great value for the quality of food we received. If I'm ever back in the area, I definitely plan to visit again.