Képek
HozzájárulásVisszajelzés
Írjon visszajelzéstWe were having a short stay in the Cotswolds and looking for somewhere to eat on a rainy Sunday. We found this garden centre which had good priced roasts compared to many other places. It was very busy, but found a table and ordered 2 dairy free roasts which the chef assured were fine for us to have. They arrived fairly quickly even though busy and were very tasty. They vegetables were nicely cooked and the chicken very tender, the beef although perfectly cooked was slightly chewy as there was some stringy bits through the middle. Would go again if in the area
Not a restaurant we will be revisiting. This is the second time we have been disappointed. Last time the jacket potato was overcooked , the slin was tough and the inside was broun with age. I ordered a warm scotch egg but it arrived cold. This time the teryaki salmon was again overcooked leaving it decided dry. Jacket potato again was past its 'cook by ' time, tough skin and brown inside. All of them served very promptly but maybe they should pay attention to detail. Fabtulous garden centre but would not recommend eating there.
We chose this garden centre to go for lunch as they have soft seating which is good for my back. Unfortunately the soft seating was cordoned off even though there were people sitting there and the member of staff did not seem to know why. We chose what looked like comfortable seating in a dog friendly area. There were notices on the table to say that they were reserved for people with dogs, but as only one of the four was occupied we thought it would be okay to sit here. The waitress told us in no uncertain terms. These tables were reserved for people with dogs. I explained that I had a bad back and needed to sit in the comfortable seat, but she just reiterated that they were reserved for customers with dogs and we would have to move. No offer was made to move a comfortable chair to a different table or what would’ve made things better would be for her to say you may sit there unless they are needed by someone with a dog in which case we would’ve moved. We did not stay and we did not order, but I did ask to see the manager. He, although sympathetic said he would speak her and asked if we would then go back into the restaurant. Having been humiliated in front of other diners, there was no way we were going back into the restaurant. I think staff members need to be aware that not everybody is able bodied and able to sit at a kitchen type chair, which is the case for me. There was no Customer care offered in my opinion and we will not be returning which is a pity as we’ve always use this garden centre and spent many hundreds of pounds here historically.. I would advise that if you suffer with any disability at all to avoid this at all costs.
Ordered 1 ciabatta, 1 toasted teacake to share between 2 people, plus 2 decaf coffees. On the menu there is a ham, tomato, cheese ciabatta, so we asked if it would be possible to have just a cheese and tomato ciabatta, please. Waitress said no problem. What came to our table was very disappointing. Ciabatta arrived with ham removed, but with one and a half slices of tomato and very little cheese inside. I assume that most of the original cheese was stuck to the ham that had been taken out... Teacake was also very burnt (black). This is burnt I said to the waitress. So, you don 't want it then? waitress asked Would you eat it? I said to her. No, of course I don 't want it. It 's burnt. Waitress rolled her eyes and marched off. Another member of staff suddenly appeared at our table to ask if we wanted a 'lightly toasted ' teacake instead. No, just a toasted teacake, but not burnt, thanks. Teacakes aren 't rocket science. You just adjust the settings on the toaster! I said After a few minutes a properly toasted teacake arrived. I was surprised that the senior person in the kitchen had allowed an almost empty ciabatta and a burnt teacake to be delivered to a table. That ciabatta (actually just a bread roll, hint of cheese and tiniest amount of tomato) cost us £9. Also, waiters/ waitresses really shouldn 't be rolling their eyes when talking to paying customers. It 's quite rude, especially bearing in mind the food was very visibly burnt. This visit was very disappointing as we have been using Timothy 's as a long distance journey break for at least two decades.
Delicious roast dinner. The restaurant was very full, but our order was taken promptly and served very quickly. Well done