Jersey Mike's Subs - Covington

Staff at this store are awesome!! Great service, great sandwiches....truly appreciate their friendliness and high level of customer service. Definitely love this store!

Love this place! Has a big company order during lunch rush, employees were calm, friendly, and worked really hard to make sure everyone was happy. Thanks all!

Excellent tuna sandwiches, friendly staff. Only complaint is price being a smidge up there for a sandwich and drink.

I enjoy the sandwiches here along with the amazing staff, notable mentions would be Zach (the mgr. his co-worker. (Zach What I didn 't appreciate was the AREA Manager Nicole and her Inappropriate/Unprofessional behavior during my visit on the evening of 12/12/23. She decided she wanted to assert her authority and charge me $3.03 for 1 extra slice of bacon, which she stated was policy. It wasn 't the fact of her upholding what she considered policy, which in part was incorrect. It was the way she handled herself, and had the young man (Zach remove the 1 slice from my sandwich. It was a very awkward experience, to say the least. Her managerial skills were not a good representation of the environment I 've encountered at this location. She needs Extensive Training on how to deal with Customers Appropriately. I even returned the next day (12/13/23 to give her an opportunity to apologize for her behavior and explained how it left me feeling like she didn 't value my business. Her apology came across smug, disingenuine, and lack luster. Mind you the reason for my visit on 12/12/23, was for them to make right a previous wrong to an order me and my daughter placed on 12/6/23. I have met many staff and who I believe was the owner a couple of times during my visits to this location, and never left feeling the way I did that evening. I was terribly disappointed and it made me feel discouraged about continuing to give business to this location. I won 't allow her to be the determining factor or give her that much power. But I hope to get resolve for her mishandling of me, and terrible customer service skills.

The manager Zach makes the BEST sandwiches I’ve ever tasted in my entire life.