Hot Head Burritos - Crestview

This place features pictures of various burritos, but it seems those are just examples. When I placed my order, I got to customize my own tacos and burritos, which felt like a fun "choose your own adventure" experience. There were plenty of options for fillings, and while I made a few minor changes between the two, they ended up sharing a lot of the same ingredients, just with different flavors. There were also a few special toppings available for an extra charge, like guacamole, but I opted out of any extras that would increase my bill. Everything looked incredibly fresh when I arrived shortly after opening at 10:30 AM. I think the real opportunity for flavor variation comes from the sauces. When I got there, I was the first customer, so the place was empty, which was nice because I could take my time with my order. By the end of it, I noticed there were about 20 sauce options, including one featuring ghost peppers. I decided to try the ghost pepper sauce on my burrito and the jalapeño sauce on my taco. While they offered hard shell tacos, I chose soft for mine. To my surprise, the jalapeño sauce was actually spicier than the ghost pepper sauce! The ghost pepper sauce had a unique heat that I'd never experienced in any restaurant before. Neither sauce was overwhelming, but they added a good kick that even a mild chili enthusiast could handle. The staff was friendly, although I felt a little rushed when deciding what to order. This might have been because I was trying to deal with my phone while talking to a friend, which made it hard for me to concentrate. The only area I think could use improvement is the taco boxes; my taco got stuck in a few spots after just a few minutes in the car, making it tricky to pick up. As a side note, they have a Taco Tuesday special, and my entire order for the two items came to just $10.18 on Tuesday. Overall, I had a positive experience and would recommend giving this place a try!

I visited this restaurant during a family trip to Fort Walton Beach. At first, I was a bit hesitant because I thought it might just be a knockoff of Chipotle. Thankfully, we decided to go inside. Our server, Josh, was fantastic! He recommended some dishes I had never tried before, and I have to say, it was the best bowl I've ever had—absolutely delicious. I completely forgot about Chipotle and now this place is one of my favorites. We'll definitely be coming back before we head home.

I had a fantastic dinner with excellent customer service. The staff was friendly and patient as I placed my sizeable order of several burritos. It wasn’t busy at the time, so there was no wait at all. The menu offers a wide variety of choices that cater to everyone’s tastes. For those of us who can be particular, there’s plenty of opportunity to customize your meal. One thing I particularly love is a hearty burrito, and here, they can be stuffed to the brim yet still stay perfectly rolled—amazing! If burritos aren’t your thing, there are plenty of other options too, like tacos and burrito bowls. Overall, it’s a great spot for anyone craving Mexican food, whether you're looking for authenticity or just a delicious meal.

Love this place! They have generous portions and the food is fresh and delicious! Their staff is awesome, always smiling and helpful, which is the key in restaurants nowadays. We have never felt rushed or that our special requests are an inconvenience. They make suggestions and make you feel appreciated. Sign up for their rewards program....it's a quick process to earn free food!

Was so glad I got to make a trip to Crestview, haven't had Hot Heads in over a year. Food is good, and spicy! The Employees are always kind and knowledgeable of the food.