Crofton Hotel Pub

I have never written a review before, but I feel compelled to share my experience at this restaurant. I have visited twice now, and both times the service was far below expectations. The first visit, the waitress was new and made several mistakes, which I understood. However, on my most recent visit, the service was a complete joke. The waitress made fun of my hot water order because I am pregnant, spilled beer on my friend's jacket and laughed about it, and did not bother to clean it up. She neglected to refill our drinks or ask if we needed anything else, leaving us to go to the bar for refills. When it came time to pay the bill, she rudely told us to pay and leave, despite it being early on a Saturday night. The overall lack of courtesy and professionalism was shocking and embarrassing. The food was mediocre, and the extra charge for mayo on my burger was ridiculous. I have never left a restaurant without leaving a tip before, but the service here was so appalling that I had to make a statement. I will not be returning, and I will be sharing my experience with everyone I know. It is clear that the management needs to address the behavior of their staff and improve customer service to attract more business. I hope this feedback is taken into consideration for the sake of the restaurant's future success.

Because of a very sore back, I decided to get takeout for the day. I chose Crofton Pub and was pleasantly surprised by the good fish and chips, decent calamari, and my husband's enjoyment of his pasta dish. The oysters were just okay, not amazing. Overall, it was a quick, delicious meal close to home.

We went by and found very friendly staff and better than expected eating. Thursday is burger day and they get a burger and beer for 15$. the pub has both good beer on tape and a beautiful apple wine and wine selection - not big, but. we loved to sit on the terrace.

We were in Crofton visiting my father-in-law and wanted to treat him to dinner. He mentioned he had heard good things about Osborne Bay Pub, so we decided to go there. The servers were friendly and attentive, and they followed all COVID rules. The interior was quite dark, so it wouldn't hurt to turn up the lights a bit. My spouse ordered the nachos, which came with a variety of toppings on every chip, and the house-made salsa was incredible. I opted for the beef dip, which had the best bark I've ever tasted. The au jus was perfectly seasoned, and there was a hint of pink to the bark, which I personally love. The beef was cooked to perfection. Overall, it was a fantastic dining experience!

So an amazing eating, wonderful personal, excellent covid protocols. they also have terrace food! we will thank you soon!!!!