Wetzel's Pretzels - Culver City

Those salted warm pretzels with caramel still hit the spot. Very friendly

I got an original pretzel and found out that it was still raw or not baked. I went back to show the item to the cashier, and both cashier had an attitude when I showed them the raw dough... I've been baking for years, and even if u have no expirance, you can tell it's not baked instead of apologizing. Both cashiers were mad... it's so sad that nowadays people don't know what customer service is ..

Stopped by on 1/9/2023 about 11am, most of the items on the menu were not available, I ended up getting a pepperoni pretzel, it was that or a plain one were my only choice, it was flat, and very dry, the employee was not helpful, and overall it deserves a 0 star, in my opinion.

I just recently visited the location inside terminal one at gate 14 and The young lady clerk there was very rude and disrespectful As we walked up to the counter we noticed that the menu board for Wetzel's pretzels was not lit however the juice bar was lit we went to ask if The Wetzel's pretzel side was open she was rude and said I'll be with you in just a minute. When she finally got over to take our order she was hurried and dismissive about her order. After snapping at me saying we only take cards take cards she deliberately she deliberately pretended not to hear a portion of our order. She took the orders of the next 2 guests and ask them how they were doing and if they wanted a receipt at the end of their transaction she never asked me for a receipt I stood there And finally had to ask her if she could give me a receipt she printed out a receipt from another register That did not have a QR code on it for me to file a review I am a Wetzel's pretzel's fan but if you are employing young people with this attitude I will never visit wetzels againK

Amazing food, great quality, was able to take home and re heat with no issue. Workers are amazing especially that one young man and girl with the colored hair.