Starbucks - Dallas/Ft Worth AP

Very odd interaction with the barista tonight on 12/4/23.. came a few minutes before closing, didn’t realize they were closing. First thing they say instead of welcoming me is that they were about to close. I apologized and ordered my drink seeing as the store was STILL open. The drink was made incorrectly and when I asked for her to fix it she didn’t want to and told me that she would only if we left immediately. I was shocked by her response to say the least. What did she think, that we were going to stick around knowing they were going to close? Very unnecessary and rude customer service. I work in the neighborhood, literally just a few doors down, and if I ever treated a paying customer that way I can kiss my job goodbye. Never returning to this location again. Should definitely retrain your employees on their attitude and service.

Trey and the crew are amazing. They greet you with a smile and are so genuinely kind. I'm so glad I get to work in the area that they're in.

I love this location, and wish I could go more. They never mess a drink up, and Gretchen is by far the most kind, she makes you feel like a person, even at 6am! The experience is really all because of her!

I'm new to Dallas and a nurse that works in snider plaza, from the first I walked in Trey was very friendly, professional and always has a positive attitude! The rest of the staff is also very nice!

I'm new to Dallas and a nurse that works in snider plaza, from the first I walked in Trey was very friendly, professional and always has a positive attitude! The rest of the staff is also very nice!