Dunkin' - Dalton

Overall, it wasn't anything remarkable, but the establishment was clean, my order was accurate, and the wait time was reasonable.

The reason I went was I had a coupon on the Dunkin’ app ended paying more than expected she didn’t even apply the coupon. Not sure what happened but I was very disappointed.

Every time I’ve come here my coffee and order has been great and given to me quickly, however working in the customer service field I’m really disappointed with the customer service at this location. I come here often, a few times a week. I’ve never been asked how I was once. It’s always “what can I get you” “what else” never have a good day or a friendly smile or anything of that nature. It seems like they never want to deal with me I just got my coffee there right now and they went to hand me a receipt and told them I did not need it and instead of saying have a nice day the window is shut in my face. Ultimately the coffee and food is always good but I believe their customer service needs work as there employees 10 times out of ten have been rude

The donuts are great as long as you get there early. Or save yourself the middle man get them from BMG Bakery in Ringgold. That's who makes delivers their donuts.

They are very nice and they always get my orders right and they are very Cheap and affordable and that’s why I stopped going to Starbucks and Dunkin always has more new flavors