Kfc - Dartmouth

They F up your order 90% of the time and decide not to make half the menu items if it’s an hour before closing.

Asked for a chicken burger, it’s 10$ where as the combo is 11.50. Okay, I’ll get the combo. Get my drink, or their ice machine is broken. This is warm, can I get a bottle of water or something from the fridge”? Nope, that’s extra! Fix you ice machine, or rotate and offer cold bottled beverages. Management can’t even run a fast food joint in a mall.

Disgusting. On arrival my initial reaction was “do I want to eat here” the Front counter needed a good cleaning. Ordering was a challenge- 2 x 3pc meals 3 pieces of chicken, fries and a drink. Seemed simple enough, but the person behind the counter couldn’t quite get his head around it. No sooner than the order was in, out came the 2 meals which consisted of 3 pieces of dried up over cooked chicken, Luke warm fries and a drink that was warmer than the fries. Complete failure. My rating of 1 is quite generous.

10 minutes to take 1 order 7 minutes talking I don’t know what was the topic but it wasn’t the food, I asked politely that can you put some plant based patties to fry as i want plant based sandwiches and it takes time but no reply just a stare. Come on man frustrating, you want to talk, talk when you have no customer.

Poor customer service, waited for a couple of minutes the attendant looked at me and no one said a word just ignored and continued cleaning