Képek
HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzéstOn a Tuesday night there was hardly anyone. I have a speck cheeseburger one around and koks and some ridden before our movie in cinema.
We called in the morning to make a reservation for 7 o'clock. he was at 7 in the dot and after waiting for about 7 minutes at the entrance because no one was there, the host came out and told us that it was even with reservation a 30 to 45 minutes waiting period. the restaurant was half empty, so that according to my opinion, more personal, especially at weekends, to train with a better service and also, better your host to be more polite, because there are no excuses of any kind for inconvenience. By the way, it was an inconvenient because we had tickets for the movie at 20:30 a.m., so we ended to leave and closed to almost food restaurant, so that we can be back in time for the movie.
Server was nice, but eating lasted over 1 hour to arrive. we were waiting a party from 3rd to 1 hour, my husband came to eat, then my cousin and I had to wait more than 10 additional minutes for our eating. my man ordered slider, who were mostly burned, but since we were starving for so long wait and we were somehow late for a movie we had booked, we ate it and left. Since the last time I've eaten in this restaurant, now I know why.
Needs new management or at least extensive training for employees. There seems to be little urgency in assisting or being proactive from the greeter, to the busboy, to the waiter, to the cook, to the server, to the bartender and so on. I'm not sure if they are short on staff, but the restaurant itself was not very busy compared to other major restaurants on a typical Sunday night. Although the staff was polite, I did not particularly like being seated at a wet table and booth. Also, when cleaning, I noticed the greeter put her feet on the booth seat to wipe down the entire table. This is counterproductive, lazy, and in poor hygienic methods of choice. They also kept dropping the dishes, so it would create a loud and startling racket while dining. Our waiter neglected to hand out silverware and comlimentary water. Refills and checking on needs during the entire dininig experience were nearly neglected. Appetizers took long enough to be served, but what made me most upset was the very last meal out was my 4-year-old son's order. Terribly disappointed with the quality this establishment has lessened toward. It used to be a fond and favorite place to drop in before or after a flick at Cinemark in the same plaza. After a previous unpleasant dining experience at the Dolphin Mall location, we will no longer be patrons to TGIFriday's any longer.
Everything was great. We just wanted to grab a bite before the movie and didn't expect much. The burger and ribs were worth going back for The server was super, too. Thanks!