Dairy Queen Grill Chill - De Pere

I arrived 10 mins before closing 853pm to grab 2 birthday cakes for my kids, I was clearly rushing to grab cakes and the cashier said they couldn?t help me and that the lobby was closed. They said if I wanted to select cakes I had to go to the drivethru and blindly select a cake, I wasn?t allowed to come in and look at the case even though they were clearly still open. Theysaid maybe I could stop another day. So rude.

Not only was the cashier rude. The only thing I ordered was a blizzard. And I didn't get it served upside down cause it was barely icecream it was more like soup.

Extremely disappointed in this DQ location. I have gone multiple times with hit or miss. My order is always correct but the workers are rarely friendly. When my friends and I entered this past Saturday, both front cashier workers were on their phones and did not acknowledge us. My friend went to order and had to wait until the young cashier was done texting, no apology, no smile. Unprofessional. The workers on the ice cream machines were doing amazing and communicating but food and register were unorganized and too busy on their phones to do their jobs correctly. As a worker in the fast food industry myself there is no excuse for this behavior.

I live close so i frequently visit this dq. at first it wasn’t a big deal because people make mistakes, but my order is almost always messed up. they forget my sauces every time i come even if i order extra, and the staff that works the window is so rude. very disappointing:

I love DQ. I wish the more ice was not seasonal. This is usually the one thing I always long the Chili cheese Pries are very good. HUGE Servings ..so enough to share with someone else