Deadwood Gulch Resort, Trademark Collection By Wyndham

3 days left here and it was a nice stay. the water pressure in the shower was great! the best I ever had in a hotel! only what I didn't like was that the parking lot was repainted and had to go further to our room and my wife is disabled, which made it a little rough.

Deceptive advertising. Management not willing to discuss or communicate at all. The staff attitude is snobby, better than you, you're wasting our time, things are going to be what we say, policy is policy and screw you! A laugh in you're face type attitude. This place needs a lot of help with some customer service minded staff that has even a tiny bit of conflict resolution ability. They may be good when there is no problem but they suck at dealing with the smallest conflict. To the point of the manager is too busy and staff has no authority to do anything. Of thousands of hotel stays this is actually the worst ever hotel experience I have had. It's obvious they don't care about repeat business.

Online it says dog and pet friendly but it isn't they will tell you that it isn't pet friendly and that online it says no pets and charge your card $250 so if you are trying to go somewhere and have your fur baby with you I don't recommend this place at all

Avoid, avoid, avoid. Checked in and was given an extremely dirty room. There is no way this room was cleaned let alone sanitized.

We were booked for two nights and it was a nightmare start to finish. First night we called to verify reservation. We arrived and they gave our rooms away they went and cleaned 2 rooms (still had bugs in bathrooms) then made us move the second nights. Housekeeping had already walked out and desk staff was threatening to. Manager we visited with didn 't seem to care about staff or visitors will not return