Buffalo Wild Wings - Denver

Every time we try to give this place a chance, there is more disappointment every time. so much is wrong with our visit today!1. we were told that the waiting time approx. 20 minutes for the bar and the side. that was good, my man and I tried to do our wait for the cash, but they said we couldn't sit there because there was a waiting time. I've never been to a restaurant where the bar had no open seats. then we call and said we can sit at any open table in the bar area. I don't know why we had to wait when we sat on the pitches. but it was picky and choose how the woman was not told before us, she needed to wait and sat free in the bar area.2 the wings were tasty, but our order was wrong. we didn't get the wings we had ordered, and our appetizer never came out. we asked for it a few times, and finally we said, forget how we were done. the server tried to make it right and go to the app, but it was still the wrong order.3 we gave dirty stickers. I asked the server that brought our food out for new teller that she gave me a few new ones with the worst attitude! I asked if she could take the dirty away, and she just grabbed her and put her on the table next to us. And let her fly the paper wrap and leave on the floor and just leave. And why are 4 hosts waiting around while the floor is short? they need to learn how to cross the train and put their employees where it is needed. all hosts ignore their customers anyway. overall very bad service. I understand a personal shortage there, but this is not an excuse for bad customer service! I work in the food service industry and these children need to be taught customer service nowadays. never back.

Waited 30 minutes to get a table when there were SO many tables open. Once finally seated, we watched almost a whole football game before a server asked us for a drink order. The whole point in coming today was to watch the game, eat and drink, and didn't get served till the game was almost over. Servers were seen just chillen behind the bar and the front counter doing nothing and talking to coworkers. Not coming back.

I placed an order for pick up, ordered 10 piece wings with fries. (Obviously I probably should’ve checked before I left that my order was right, but was in a hurry to get home) they gave me 5 wings and my fries were pretty cold. I called them, they put me on hold and I waited 5 mins, and just hung up because it wasn’t worth waiting longer than that.

The drink was good! Food was late as hell. they remade a whole order before they got my food out lmao don't eat here there's a reason why it's 2 stars

We waited at the front for over 5 mins while being ignored by staff. Finally saw the host who said it would be a 15 min wait even though the restaurant was well below capacity. 10 mins into our wait a couple walked in and were seated immediately by a waiter because the host was missing. When we were seated at our table the waitress said the kitchen was backed by 30 mins. We decided not to wait and left. Disappointing experience and will not be returning.