Bollywood - Derby

Takeaway disaster we ordered food at 5.15 it arrived at 7.30 after numerous phone calls as to it whereabouts even spoke to the manager after 7pm who just said we shouldn’t have been told it would arrive within 40 minutes. But 2 hours 15 minutes is a joke with no offer of discount we’re very disappointed

I don't usually write reviews for takeout places, but I had to share my frustration about this place! We had never tried it before, but always talked about giving it a shot when we drove by. Big mistake. The food was delivered late and the order was incorrect. When I called to complain, it was a struggle to get them to fix the mistake. I had to explicitly state that I wanted the correct items. The customer service was lacking and my partner even mentioned that the staff member was rude. First impressions are important, but it seems like they don't care about that. My partner received his curry, but mine didn't arrive until over half an hour later. It was so bad that I couldn't even finish it, and I never leave food uneaten. The coconut overload made it taste more like a dessert sauce than a curry. The naans were also subpar. Overall, we were not impressed and based on this experience, I would not recommend this place. We will be sticking to Balti International in the future.

Eid Mubarak to Ajas and his family great service as always food great food always can’t wait to go back very busy today and the food was still spot on

The head waiter hurried us to finish our meal as other customers were waiting. Have people forgotten about good service and courtesy during the lockdown? I felt like I was in a cafeteria, not a restaurant. We will not be returning.

Food was ok. But a service was terrible. We were asked and being rushed to leave straight right after our dinner because some other customers waiting for the table. I knew this place with different owners for over two decades but unfortunately we won’t be coming back again