Popeyes Louisiana Kitchen - Detroit

I had an unbelievable experience with the worst customer service. We waited in a long line and had to repeat our order for two meals four times. After checking the bag, we found out that some items were missing. I ordered mild wings but ended up with spicy ones, and only realized it after I got home. I tried calling the restaurant, but no one answered. I'm definitely going to take this up with corporate. We cannot continue to accept poor customer service and incorrect orders. I want a refund, and I believe that if enough people demand it, they will feel the impact in their wallets. Too often we stay silent, and that only allows bad service to persist. I would give this place zero stars if I could, but since they require at least one star to leave a review, that's what I'm stuck with.

This location closes at 10 o'clock, and I arrived at 9. The only items available were mild buns and potatoes. They didn't have any sides, specials, cookies, or nuggets. The person on the intercom lacked basic customer service skills and came across as unprofessional. It felt surreal, almost like a scene from a movie. In my experience, if I go to another restaurant an hour before closing, they still prepare food.

Awful experience! The debit and credit card machines were out of order. The staff mentioned that they hadn't been working for four days, and it seemed like the repair person couldn't fix them either. The employees were frustrated, and there was no sign on the door indicating that only cash was accepted. It was 5 PM, and the situation was chaotic.

The worst I had a trip through. had to repeat the order several times before the girl understood. Once I got into the window, I was told I'd return to the red floor. fortunately, no one was behind me. then I thought, why am I doing this? only to tell of at least two employees, I can't go to the window unless the food is bagged and is a total excitement. What a ghetto facility, they won't care about me to come back. if this is a new policy? where are your signs?

The amount of swear the manager with twists secretes is alarming and I’ I saw him wipe his sweat with his forearm ???? This location is ghetto and will never have you in and out. They aren’t rude but definitely nonchalant and inconsiderate to people’s time, as if 30-40 minutes at Popeyes is acceptable. I will never return to this location