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Írjon visszajelzéstI love eating lunch in this unassuming lunch spot just off Des Sources. I try and get in about 1130 just as the staff are finishing their lunch and get first choice of the amazing fresh salads. The Sante plate allows a choice of three salads and a choice of either spit roasted chicken or beef. You are always offered a choice between hummus and the garlic sauce - try them both as once you have had the garlic sauce you will always chose it.The Avocado Salad and the Mango salad are very nice and a great alternative to add to the plate.The seating area isnt fancy but is adequate given the strip mall nature of this establishment.The staff are very friendly and clearly have a relationship between them. They always make you feel at home.
I've had a bad experience at this location before (horrible service) so I hesitated to go back.. my mom convinced me to give it another try and so I gave in and I was seriously disappointed. I'm guessing that the boy who served me was new because he kept messing up my order, which I didn't mind until the manager started making rude comments towards me and the boy serving us. Overall the food isn't bad but the service is the reason why I will not be returning. I'd rather spend my money at a restaurant that will treat me with respect.
I would like to start by saying that I really enjoy the food at this Basha location. Read on to see why I rated this location as poor and will not tolerate being treated like garbage. The manager,'Faddy, proudly provided his name. I don't think it was any thanks to him alone that the food tasted good. Out of all the visits we have had to this location over the years, all have been pleasant and tasty with all the staff with the exception of this individual, Faddy, who seemingly could't care less about his customers and has made this and other visits extremely unprofessional and unpleasant. He stated quite confidently that he could get a job anywhere else due to his experience. Since this was not our first horrible experience with him, this only aggravated us even more. We would often avoid going to this place in the past if we knew he was working there. I already spoke to the owner some time ago about this manager and his attitude I I can not presume on the owner but if this so called manager continues to work there, there are plenty of other places to relax and enjoy a good meal. We don't need this type of aggravation. What was the issue? My wife is gluten intolerant and we asked for a chicken plate with an avocado salad and asked for our rice on the side due to its having gluten in the noodles. We have no issue with paying a bit more. This is where the manager expressed his extremely cheap attitude. He marched out of the kitchen and stated that this was not the normal order and it was going cost us more. In addition, he could not measure out the rice on a side plate due to the portion size and had to charge use more. What a pile of rubbish. Extra for this and extra for that. I eat at dozens of places every month and I can't imagine any places giving me this type of treatment and aggravation. The restaurant food is good but this manager has repeatedly ruined what could be a perfectly good experience with a cheap and arrogant attitude and thereby, I will give it a terrible overall rating.
Been going to this location since 2005. It was great back then, they filled your plate, chicken and beef were both full of taste. As years went by they started to be stingy. Counting tomato slices when putting in plate, charging for extra sauce, etc.. the quality of meats went down too. But I don't know what happened but 2015 onwards it improved. I am guessing they saw Boustan opening up in west island. The chicken was juicy and not dry like Boustan (on st jean). They give you both hummus and garlic and harissa sauces without charging extra (huge plus), the service is friendlier (young staff), overall great service. One minus star for the price because other Basha don't charge as much for plates like these guys I think they add extra dollar. If they brought down the price to normal level, I'd go more often. Also the salads sometimes are not fresh.
I love Middle Eastern food and I love the location of Basha's restarant! Service is great, food delish, and I get a kick out of eating at a restaurant named after me :)
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