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Visszajelzés
Írjon visszajelzéstI had a reservation at the restaurant for Sunday, September 25th at 7:45pm to celebrate an anniversary with a friend. The online booking system was user-friendly and I received a confirmation email. However, upon our arrival at the restaurant, we were informed that they were hosting a private event and had no record of our reservation. Despite showing them our booking reference, they insisted it was a computer error and offered a half-hearted apology with no alternative solutions. Eventually, a hotel manager arrived, expressed genuine regret, and offered us the option of having a light meal at the hotel bar upstairs. Disappointed, we decided to leave at 8pm and find another restaurant for the evening. We do not plan to dine at this restaurant again in the future.
We reserved a table for a group of 20 family members to celebrate a birthday at this restaurant. The staff was extremely helpful and made the event very special from the start. The food was tasty, well-priced, and beautifully presented, but it was truly the exceptional service from the staff that made our experience unforgettable.
My wife and I decided to come here for a birthday dinner and were warmly welcomed by the waiter who escorted us to a lovely table. The atmosphere was pleasant and the chairs were comfortable. The menu looked appealing, there was a great selection of wines, the prices were reasonable, the service was friendly yet professional, and we were initially happy with our choice of restaurant. However, the disappointment came when the food did not live up to our expectations. The carpaccio was tough, the guinea fowl looked unappetizing, and the rum baba was rather bland. It was a shame, as we otherwise enjoyed the restaurant.
We went to the Talavera Restaurant, Raddison St Helens on the New Year’s Eve I have to say the hotel looked amazing, the decorations were outstanding, the atmosphere In the hotel bar and lounge area was magical. However to the restaurant, it is divided into many different sections and for that reason there is no Wow factor, very disappointing after the delights of the rest of the hotel. The staff were friendly, more in a polite way, no chat, which is possible even in a 5 star hotel. Service was excellent, after that I have nothing positive to say. It claims on line the restaurant is an “Award Winning Restaurant” hard to believe. .My prawn starter had a couple of prawns in an nothing sauce , no imagination what so ever. My steak went back as it was overcooked; it had to have been the most tasteless steak I have ever had. The desert was lovely and coffee not worth having. My friends has the beetroot tart which they said was very one said the fish was good the other siad it had very little taste, people hate to complain when in company. The overall price was very expensive for that reason I am writing my review. It is one thing getting bad food when you have paid very little but when you have paid top price it is just not right.
Nice to relax here with some really great dishes and then finish your wine upstairs in the large drawing room/bar Always very helpful and knowledgeable staff