The Waterside Inn - East Hertfordshire

I really enjoyed my visit on Tuesday. the dame behind the bar was directed to know, and also brought me my meal and was attentive to my and my partner needs. the food was delivered quickly, hot and well presented. the facilities were clean, even testify to a member of the toilet control. will soon return to dinner!

I and my family are really out of the way into this pub because of the rude fellow workers. we went to a meal for my grandmother birthday and were there for an hour and half before we said we had to. how to make another booking on our table. our tellers were not even cleared at this point and we had not given the possibility of dessert which some of us will have. we were addressed by a very rude young lady, she wears glasses and has mousy brown haare I think I have heard that she is called britt? Anyway, she was very rude to tell us that we were in the pub all afternoon and that we had to get out of the other booking. so we explained to her that we were there only half an hour ago, our tellers were still before us and it took us to serve minutes! she had a face like thunder and came over very patroning so that we felt uncomfortable and unwelcome. I think they must have a word with her and give her some advice on customer service! I can also add only the manager who was very rude to us. it is safe to say that we will not return here again!

Before had great eating and drinking in this pub, many paintings over many years, so today's lunch was disappointing. bland lasagne tasted like heinz babyfood lasagne. very good fresh salad, lots of variety and tasty pots. excellent adherence to my wishes. a special requirement for a gap between the curses, the most important courses came when we finished our starters. So, disappointing eating and service. a large ml) glass Chilean sauvignon blanc was nizza wein, well cooled, not a beautiful price. good kept cask al.

My partner and I were after a few years (pre covid) I had a bad experience there. happy to say the renovation she had during curldown, surely adds the entire atmosphere (which is good). the workers at the bar they always know when they get into the bar, even if they have to wait. we roasted the Sunday twice in the last weeks, and it is very good with extra yorkshire puds and gravy free. the waitress was very pleasant and attentive. so glad that the water side (in my eyes) is back on the up.

My first visit to this pub and possibly my last. Arrived at midday on Saturday for lunch and the pub was quite busy. Ordered our meals and was advised the wait would be about minutes which was fine and the meals did turn up...within that time frame. I ordered a chicken pie with chips and my dining companion ordered a burger without onions and hummus but with vegan cheese. My pie turned up with mash and my fellow diner's burger had the two items he didn't want on it but no cheese. I asked the waitress for chips and they arrived shortly after. I dipped into my pie and discovered it was a strange orange colour. I was expecting a creamy mushroom and chicken filling not this bright orange middle. I had a couple of mouthfuls and then bit into something quite unexpected and unwelcome. It was a big piece of chorizo. I can't eat spicy food so I had to get rid of it. There's nothing on the menu to warn customers that the pie contains said item. As I didn't want to cause a fuss I just left it. The chips were nice though. I think the pub is in a great location and the decor is lovely but the food needs some work.