Baskin-robbins - East Lansing

I had someone pick up ice cream for me, but unfortunately, this location was out of my favorite flavor, baseball nut. It was disappointing, considering they boast about having 31 flavors. What really bothered me, though, was that the staff didn’t even suggest an alternative flavor. As a result, I ended up with plain vanilla. When I called to ask if vanilla was the closest option to baseball nut, the worker mentioned that there were other flavors that would fit the description better. However, since the person picking it up didn’t ask for a recommendation, they didn’t provide one. It seems this location operates on a policy that if you don’t ask for help, you won’t get it. Additionally, when my friend paid in cash, the cashier, who was out of $1 bills, struggled to give the correct change. It’s clear that the staff here needs better training.

Great service and lots of options for people with dietary restrictions. Daiquiri Ice is the GOAT!

I haven 't been to a Baskin-Robbins in years. I got a strawberry cheesecake shake--so creamy and delicious. Also got a hand packed quart of Wild 'n Reckless Sherbet which includes flavors of: green apple, blue raspberry, and fruit punch. It was delicious. The sweet cashier also talked me into a special--a second quart of mint chocolate chip for $2. Everything tasted wonderful and I 'll definitely be back again soon!

Sorry Ben, sorry Jerry, but this place has the BEST ice cream! Baseball Nut, German Chocolate Cake, and World Class Chocolate have been personal favorites for 20 years!!

This is a 2 scoop sundae that cost $6.50. There were two flavors and I verbally verified with the employee who responded that is the two scoop size. I am fairly certain that this was owing to the fact that I did not leave a tip (most people don 't tip for ice cream? , as the employee has to hold the card reader and watch you press no tip if you through the drive through. If this is genuinely a two scoop size, then I have never felt more ripped off when buying food. I 've never left a review for a food place before, but this got me a bit heated. I would recommend avoiding this location.