Mcdonald's - Eastpointe

Finally, a coworker who happened to be passing by took our food to us in another car. Apparently, the restaurant didn't have mobile orders, but they were able to bring out our food as soon as we showed our receipt. Despite this, it still took 20 minutes to receive our food, even though it should have been a quick process since we had already waited for so long. We were then told that someone had come out with our food earlier but we were not there, even though we had not moved from the curbside area where we were waiting. In the end, the person who had our order had forgotten about us. Overall, this experience was extremely frustrating and I will not be returning to this restaurant in the future.

I had a very bad experience at this McDonald's, it's the worst one I've ever been to. I would recommend going somewhere else. The service is consistently poor and they have odd hours. The restaurant was never open when I tried to go, even during normal hours. I haven't been back in 10 years because of how terrible it is. Save yourself the disappointment and find another place to eat.

Whenever I visit this restaurant, they always seem to mess up my order. The service is okay, but can I at least receive what I paid for? I ordered a Happy Meal with nuggets, thinking it would be a simple task and didn't bother checking it. However, they got it wrong by only giving me 5 nuggets out of the 40 pieces. This is becoming frustrating and repetitive.

Whoever is the manager on august 4th 2022 at 3:22 should be replaced. Horrible service starts with horrible management. He basically refused to give me my mobile order that was placed and paid for before arriving. He told me they didn’t have my large cherry slush. No big deal give me lemonade instead this man looked at my mobileReceipt and still tried to charge me for the slushee on my pails for order! He then proceeds to go back and forth with me while looking at my paid for receipt and holding up his own drive thru. I bring my son here around the same time a few times a week and it’s never a problem. The black guy with the receding hair line and blue shirt is a terrible manager. There has to be an age appropriate high schooler more suitable for his position. He’s looking at a pair receipt telling me to pay something paid for. Yeah fire him or v continue to lost regular customers. I asked his name couldn’t get it. My order number was kw46 ! So u know it’s real!!!

Very disrespectful manager named Emmanuel put tarter sauce on my premium chicken sandwich 7-25-22 at 7:30 pm when I came in to complain he asked me was it good? And continuously tried to argue with me, Initially I just wanted my food made over but once I seen the immaturity I was dealing with I asked for a refund I will be contacting the general manager.