M Health Fairview Southdale Hospital

To the Staff of Dr. Omlie:Such a beautiful professional staff so good words cannot express my feelings of such dedicated and beautiful people. I just hope you all have a continuous and beautiful career at Fairview Southdale or your venturesGOD BLESS YOU ALL

Place was clearly designed by a 4 year old. Difficult to navigate, and parking is on the opposite side of the building from the welcome desk. Plus, the parking ramp is under perpetual construction, so good luck finding parking, which you have to pay for as well. Pick any other hospital if you have a choice.

Zero stars is not an option.. My husband went to the ER in congestive heart failure. He was going to be admitted.2:30 am. While waiting for a room, they hooked him up to and ecg, gave him Lasix. He disconnected himself to use the restroom and no one ever came to rehook his ecg or worse yet, even notice he wasn’t connected.At 11am he called the nurse to get an update on what was going on and the nurse had no idea who he was or why he was there. She obviously was not rounded in about patients. No one checked on him for 8.5 hours! He asked they give him his heart meds he takes daily and he missed his morning doses and was told they don’t give meds in the er!!! He’d have to wait until he was in a room.He’s in heart failure- was never checked on FOR HOURS, and treated as a problem when he asked for answers about his care. We contacted the patient ombudsman and went over the patient bill of rights- what didn’t happen with his care. They said they’d look into this and send a letter when they had answers.A letter…. no apology- but i’m sure we’ll get billed for the entire thing despite negligence and complete disregard for the fact he’s in heart failure. I’m glad he didn’t die there, because they wouldn’t have noticed. I understand the lack of staff and the burden on health care system right now, but his treatment or lack of it is inexcusable. Im sure this review won’t make any difference in how things are handled or managed there- but we won’t EVER be going there again

This is very busy hospital. During the day emergency area is packed with people waiting in hallway for hours before they get admitted inside. Have feeling hospital is lacking medical personnel. This is inexcusable. People with serious cases are suffering outside for long time before they get medical attention.

I got sick when I was out of town and had to go to the ER. I picked a place on my phone and went in. Waited about an hour and was seen and admitted. I had the best care here and I am extremely satisfied with my stay. I got nothing but the best of care from all of the staff.