City Bites - Edmond

Don’t use the drive thru unless you have an hour to kill. Geesh!

Would not recommend the Edmond Santa Fe location. 40min round trip and over $50 for burnt bread. One sandwich was put together so poorly the only way to eat it was with a fork. One of the reasons I go is for the bread. Not sure why you would even serve it, completely disappointed.

The food is good but the wait staff is very rude like they were forced to work with their customers. Some were more engrossed in their cell phone than helping customers as if who ever they were texting on their phone was more important than their customers. When they had to engage and talk to the customers the kid working the register he shouted at my wife when she reached out for a cookie sitting out on the tray she wanted and didn’t know they have to get the cookie. they had the cookies out on the counter. He Yelled mean and very rudely “ Don’t Touch the Cookies!” She grabbed one that was sitting on the corner away from other cookies. She thought they were available to pick. The way the kid handled it was not professional. Yelling at the customer. Then he stopped helping me got on his phone and was texting someone then gave me my total picked up his phone and texted again then looked at me asked me what I wanted just totally clueless his phone text conversation was more important then his customer. The service was slow just an all around awful experience will not be back at this City Bites and highly do not recommend giving this location any business. They have horrible people working at this location.

Visited the Edmond store Thursday evening 2/1/2024 , it wasn’t a good visit. Here is my review. The food is good but the wait staff is very rude like they were forced to work with their customers. Some were more engrossed in their cell phone than helping customers as if who ever they were texting on their phone was more important than their customers. When they had to engage and talk to the customers the kid working the register he shouted at my wife when she reached out for a cookie sitting out on the tray she wanted and didn’t know they have to get the cookie. they had the cookies out on the counter. He Yelled mean and very rudely “ Don’t Touch the Cookies!” She grabbed one that was sitting on the corner away from other cookies. She thought they were available to pick. The way the kid handled it was not professional. Yelling at the customer. Then he stopped helping me got on his phone and was texting someone then gave me my total picked up his phone and texted again then looked at me asked me what I wanted just totally clueless his phone text conversation was more important then his customer. The service was slow just an all around awful experience will not be back at this City Bites and highly do not recommend giving this location any business. They have horrible people working at this location.

Fantastic lunch and service at City Bites! We came in at 1:50 on a Saturday and did not realize they were closing early for an employee party. The lady who took our order was super kind and let us know that even though they were closing we didn’t need to rush. Food was great. Cookies were amazing! For sure a great place to stop and eat!!