Burger King - El Cajon

I'm giving this restaurant a 5-star rating because Sam was incredibly helpful when I called to request ranch and another item. I couldn't add jalapeños to my online order, but he kindly provided me with a side. I really appreciate Sam's positive attitude and willingness to assist me with my issue. Thank you so much!

I rated this restaurant 4 stars due to its exceptional customer service! The staff is consistently friendly and really stands out compared to many other places. The drive-through attendant, Amber, was warm, polite, and engaging. While my food was tasty, there were a couple of errors with my order. However, they promptly addressed the issues and even took the initiative to determine who had prepared it, which reflects their commitment to accountability among the team. These small details are often overlooked in many establishments today, making them all the more meaningful. Once the mistakes were corrected, my food was fresh and delicious!