Ciro's Kitchen - El Paso

Waited 15 minutes at the bar and bartender was just on her phone, everyone saw me but no one acknowledged to even ask me for a drink order. I understand its busy during lunch time but they need to improve service

Horrible service... only 2 waiters for a full lunch time. And food is Horrible..

We went there for our hour lunch from work. We noticed they had several customers waiting for their food so we asked the waitress how long would be the wait and she said about 15-20 minutes. It took them about 45 minutes to give us the food and it was really gross. The meat from the tacos looked like it wasn’t even cleaned properly with a lot of cebo in it. This place it’s expensive, slow service and really bad food.

The food is good but the customer service could use improvement. I think its wrong and unprofessional when the employees are on the phone taking on personal calls in front of the customer and blowing off the tables. Like please go do that in your own personal time. Its rude.

Worse flautas and caldo ever!! Never again. If I could give it zero stars I would. Stay away!! I order a comics corrida. They charged me extra for rice instead of beans, I ordered tortilla soup and they gave me caldo de res. The meat was like biting into a rock. Ugh ?Food: 1/5