Johnny Carino's - El Paso

Love their bread with roasted garlic oil! The pecan chicken salad was good but too much dressing (I forgot to ask for it on the side so my bad). The green chile lasagna was okay but wished it had been spicier. The tiramisu was average. So sad to learn they no longer make the Italian Chile Soup. We used to love that. Please please bring it back!

I was looking forward to eating at Johnny Carinos since we were passing through El Paso for the day and they've pretty much close most of the California locations. Well, now I know why the low rating. Service was subpar for a not very busy Saturday night. Food was not as good as I remembered. They can't even serve you a decent glass/plastic cup of water. My first water served, and not even glass but a plastic (see pic) had a bad chip on it. So, i politely asked for another one, low behold I got the twin fake glass with the same chip. I guess the don't really care since it's plastic. I was just expecting better quality than that. I know it's just water but, come one. Oh and we had left overs and they only have a mini take out container so you can image how many mini containers we ended up with.

Best Calzone in El Paso and our server was awesome!! We walked in with party of 16 and they happily accommodated us!

The customer service here is just horrible. The staff that I interacted with wasn 't even trying, it seemed like they were all just zombies going through the motions. Upon arriving I asked simply for a seat for 1, even informed them I would be happy to sit at the bar and eat. The hostess informed me it would be a 30 minute to 45 minute wait. I said thank you I 'll take it as I wanted to eat the Lemon Rosemary Chicken. I proceeded to the bar area to wait until I was called and I found a seat with a purse in it. I asked the lady next to the purse if I could use the bar chair, and she kindly moved her purse for me. Great, now I have a seat at the bar without needing to wait the 30-45 minutes for a seat. I sat there for 55 minutes and not ONCE did Candy/Kandi the bar tender ever ask if I wanted anything to drink, or eat. Business opportunity missed big time. She did see me, and would look at me every so often seeing I was sitting there with a menu I grabbed myself, and no drink whatsover. So 55 minutes into it, the hostess comes and notifies me that she has a table ready for me. She sits me at a booth that is 4 steps away from where I was sitting at the bar...... About 10 minutes goes by and the bar tender now comes over to me at the table and asks if I would like anything to drink. At this point I can 't further support the customer service where they aren 't even trying at all, so I just ask for water and the Lemon Rosemary Chicken. The kitchen manager brings out my food once it 's ready and drops it off and doesn 't even say a word. There was no follow up by the kitchen manager, a food runner, or my waitress/bar tender herself. The chicken was still cool on the inside, almost as if it pre-cooked, frozen, and reheated in an oven or something. It wasn 't even hot at all. Would I come back here and give them a second chance, or recommend this place? Sorry, I can 't based on just the simple lack of effort by the staff.

Not great. Very disappointing. Food was average at best. I remembered it being much better. Not a great value for the money.