Dunkin' - Elgin

The man working at the BR was very rude. There was no sign about masks on the door or posted that we saw so we didn 't think to put ours on before entering. He literally barked no mask no service in our faces when we got to the counter. When asked nicelyI have 0 issue putting a mask on, but this was not the case. His attitude made us lose our taste for ice cream so we left.??????? Work on people skills

Bought donuts today ..they were stale ...couldnt eat it ..tried to call store for a while they didnt pick up...went to the survey link to let them know about my experience . Survey code not valid ..even store number isnt valid . .what a service...very disappointing

This is my local diner. The food is always excellent. They could use a bit of customer service training on the weekends, but that's mostly due to the crowd.

My sister and I stopped for an impromptu coffee date. Iced matcha latte, pumpkin coffee, and avocado toast were wonderful ?

Service was terrible the lady at the window rushed us and we did not get to finish our order she was also yelling at the people behind USB’s would not reccomend this Dunkin