Matties Taphouse And Grill - Elko

Waitress could not have been more friendly. Food arrived within 5 minutes.

I saw the response from management, so I added this to the beginning and added to this. It’s an interesting response. ? I came in and sat with my family. We ordered some appetizers and since I walked to the bar to say hi to a co worker, then I came back and ordered my drink and appetizers. Appetizers showed up, no drink, family ordered. Food showed up finally someone brought a drink. I screwed myself by waiting for my drink to eat, by that time the dipping sauce was gone, and I hadn’t gotten the extra sauce I ordered, so I didn’t get to enjoy what it ordered for myself. 20mins went by still no sauce. I can cook just fine for my self, I go out for the experience/service. Oh they comped the root beer. Here’s the 1/3 of the app I missed out on because sauce is difficult to bring someone. (In response to your response. Ok no. I came back from the bar. I ordered the appetizer. I was there as they were eating it, waiting for the root beer I asked for when I sat down. Before I sat down, all that had been ordered was tea and water. The appetizers showed up, no drink. The sauce wasn’t enough for the onion due to the consistency being thick. 90 percent seems ambitious considering the picture. I ate a bit without sauce, no comped sauce showed up. I waited for it. I gave up. Sounds like you are misinformed. I was wanting to order more food, however I choose not to because of the slow service. I was clear I wanted more root beer, which you comped. You can’t comp sauce you never brought. So seeing as how you tried to make it sound like my review isn’t a legitimate take on my experience, I’d like to point out your response, as far as customer service goes it speaks for itself. No one was like sorry or anything, just “this was the best we could do” you wasn’t really that busy.i like how you brought up the bar. I don’t drink, and my family waited on me to come back to order together.

If you can find a better sandwich you eat it, as for me I can't. The French melt is seriously amazing! The service is great and it's in an easy to find

Great place for a beer and burger. Sports always on TV.

Best restaurant in Elko! Best prices! Best quality food, just the best!