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Visszajelzés
Írjon visszajelzéstWe were seated on the balcony half the table was baked in the sun and flanked next to an extremely loud and large group. We asked to change to one of the several open tables due to not being able to hear each other through the noise. The hostess some elder blonde lady, rudely dismissed our request. She proceeded to get into an argument with my mother, (who's 60th birthday we were attempting to celebrate) then kicked us out. It was my first time here but the place seems to have gotten out of hand with its success if they can get away with having a hostess express such rudeness and wield a nasty attitude. Our waiter was cool but I never got his name.
Customer service is the worst I've ever seen in my life, and I turned 60 today. I asked our server if we could move to a different table that was open so we could get away from the 20 top that was SO loud we couldn't even hear each other. A different server jumped in front of ours and said no. I was so shocked she wouldn't let us move, I went back to our table and she came to our table to confront me and escalate the situation! This place used to be my favorite. Lose her, and maybe we'll come back. Thanks for the terrible experience on my milestone birthday. SO disappointed.
The Canyon Grill is consistent in maintaining the quality and variety of entrees and it’s excellent service provided by dedicated staff members.
Setting is nice. Good view of river. Young man in the tackle shop was helpful and kind. Waitress was RUDE! Argued about the number of people in the reservation, which had been confirmed via phone that morning. Flipped out because two people moved to different seats, (at same table simply to visit others in our group while awaiting for our dinner. Was a hot day. Dinning room was uncomfortably warm; even though the Mimi-Split (A.C. was on. Waitress was moving diners silverware during the meal. Meal was less than desirable. All who had the Cod agreed it was tasteless. The Tangy Coleslaw was not tangy, it was smothered in chili powder. Even the Tarter-sauce was spicy hot. Even the young child who ordered noodles with butter, said they were not good, which was confirmed by an adult. Upon preparing to leave the dinning area, we realized the gas fireplace was actually producing heat. One person in our party said, “I think she was trying to run us out!” To which the waitress replied “Yes!” Sadly was not a pleasant experience.
Great atmosphere to escape the heat and get some food! Eli is awesome, great service and a wonderful cup of coffee! Highly recommend!
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