Subway - Elmhurst

This place is really dirty and the ???? look like they are spoiled and the vegtables looked like they were rotten. And they say that bake the ???? on premises and but when the worker ask you if you wanted your sandwich toasted. But she would leave it in toaster oven so it would be as hard as a rock

Today was my first and last experience at this location. The shop appeared run-down and poorly maintained. Additionally, the woman preparing my sandwich completely burnt the bread (I could smell it burning coming from the toaster). When I asked her to remake my sandwich, she quickly tried to wrap it up so I wouldn't notice the burn and refused my request, claiming, "That's how it's supposed to look." Seriously?! I took my money and left to find lunch somewhere else.

Today I ordered a breakfast combo which is a 6inch sandwich with small coffee at $5.99, but the lady charged me separately in orig sandwich small coffee price until I called it out..?Meanwhile she walked a few steps to check the pricing of the combo I mentioned). Besides that, I ordered Bacon, Egg, Cheese sandwich, but I end up with Egg Cheese sandwich, which made me even more wordless...I also figured I should have pay more attention while she's making the sandwich, but this overall experience still sucks. I tried to be more understanding, thinking she might not hear me well, however, it's not just a one-time thing, it was a series of actions that made me feel like she's either not knowledgeable in the menu items, her mind is not at work, or it's her simply trying to charge me more with less items. A sidenote, the veggies in the sandwich didn't taste fresh, it was sour...Never coming back again, one of the worst experience in my lifetime.

The staff here are always friendly. They bake the bread as they go late at night so sometimes they might run out of your favorite, but that is only when it's close to closing time. The ice cream counter at this location is a nice addition, some good sundaes here!

The staff at this restaurant seem to be completely unaware of the Subway app. They don’t realize that customers can actually pay using it. Additionally, be cautious about the lettuce—their selection includes a large pile of fresh lettuce alongside a smaller pile that is quite old, featuring mostly wilted white pieces and brown edges. Unfortunately, when I ordered my sandwich today, the woman serving me piled on the old lettuce! Moreover, the staff's demeanor is shockingly rude. There's one man, who's often working there, who consistently appears to be in a terrible mood. He even questioned me suspiciously about whether I was a customer when I tried to use my Subway Rewards Card to redeem a sandwich, as if that were necessary to use the card. I’ve earned over 100 points at this location! Frustrated, I decided to leave and I have no intention of returning.