Ben Jerry's - Emerald Isle

6/10/22 Ben Jerry's is one of those stores you tend to past by at the (strip) mall. You know you want it, but the prices break the bank. They seem to get most busy after 6pm, before they close daily. The staff was kind and very fast to serve when they had a line today. They have two competing ice cream shops that are a bit more affordable: Sweet Shop right across the street Dairy Queen corner of Fairview Dr.. Both of which are run by kids so expect mistakes at the other locations.

Honestly one of the worst experiences. The ice cream was wonderful! My whole family went inside to order together, I understand it was a large group of individuals to prepare an order for, but the service we received from the three ladies working at the counter tonight were ridiculous and extremely unprofessional. They were rushing and rolling their eyes at everyone when we ordered something. Granted we all had our orders in 10 minutes. One of my little sisters asked for something and they rolled their eyes and walked away from her. When asked about a specific flavor we were looked at like we were stupid. Hopefully they weren?t rude to anyone else tonight. June 4, 2022 7pm.

Got an amazing ice cream cake. Omg it is sooo good! 2 different Carmel ice creams sammiched between cookie crumbs. Yummmm!!!

We went twice during our Emerald Isle trip. The first time the two men worked so friendly, even asked us questions where we were and how our journey went (9/13/22 at 8 a.m.). For the second time, the two girls were super rude! One of them asked my sister what taste milkshake she wanted and then went to the back shortly before she answered and never to help again. The other girl rolled her eyes and it seemed like she didn't want to make milkshakes or smoothies for us. My husband told her he wanted something as Shake and she said?oh, great? It was really weird. (9/14/22 at 8 p.m.) But overall the ice cream was so delicious. Your customer service experience depends only on who works, but I guess you will find it everywhere!

That was our first visit to this place. Super impressed. Great staff, excellent ice cream and non-dairy selection, and a super clean business. Our new Go-to for Ice Night!