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Írjon visszajelzéstWe needed a ham on less than short notice, wow...this place rocks! The ham was delicious too!!!
My honey baked ham had NO HONEY?! I've had honey baked ham about a million times in my life. The essence of the ham is the honey glaze. Is this store cutting corners? I had the same size ham yesterday from a different location that had the glaze.Also like other reviews said, the prepaid service was painfully slow. I've stood in lines out the door before that were much faster.
The food is great. The service is terrible!! What genius came up with the idea that serving all the pre-paid before the reservations and walk-ins saves time??
I pre ordered ham and came today to pick up my order. What surprised me was there's a long line and I waited in the line for 15 mins and the line didn't move. Turned out they have only 1 person serving the pre ordered customers and 3 serving non pre ordered customers. People who did not have pre order moved quickly in the line while many of us had pre orders waited in line that barely moved. I do not understand the logic and asked the lady at the door entrance but she said it was her second day at job so can't do anything. I guess if I ever come back next year I will make sure I do not pre order the food which makes me look like a fool. What a terrible store operation inefficiency! I hole the management and employees can think more from the customers side.
I ordered a Yam Souffle for pick up. When I arrived at the appointed time I was told they were out of Yam Souffles. I said but I ordered online and paid for it. They said they do not track on line orders and when the run out they run out. I asked if more would be made. They said no. I then got a refund. Will not use their company again.
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