Pfefferkorn Essen - Essen

Leckere Gerichte, tolles Personal, gut eingerichtetes Restaurant.

We ate here today because we are at the Essen Motor Show. We have on November 28th. I requested a reservation online for December 6th, but unfortunately received no response by email. Then today I asked again whether the reservation had gone through or not. The lady couldn't tell me whether it had been cancelled, I hadn't received an email. Neither in SPAM nor in the normal mailbox. We still got a table. The rump steak was very good, but the Schitzel Viennese style was very bad. You can tell that it is a ready-made schnitzel that has been fried. The waiter was very nice, but the lady at the entrance was very, very unfriendly. We weren't even demanding. If they didn't have a table anymore, that would be fine with us too. However, you can still be friendly.

Worst shnitzel ever, taste and really dry. Also really rude service, no smile was given by waitress. Nice interior, really cosy

Great service and great food. Parking garage nearby

It seems that the website used to have something to the effect of, ``Our customer service is sometimes out of touch. ' ' In other words, friendly customer service is what sells, and when you get to know them, you get a hug or a pat on the head. However, it may not be for everyone, so some people may feel a little lonely. There 's a woman who looks like Meryl Streep, she 's wonderful. Of course the food is also delicious.