Starbucks Coffee - Evans

This one star rating is for over a year of consistently poor service. Usually the baristas are nice but it?s the way they operate that is terrible. Believe the other one star ratings, there is usually a long wait at the drive through. I?ve been sitting in line for 30 minutes as I begin to write this review. Sometimes I have to leave due to running late because I didn?t expect a 30-45 minute hold. Sometimes I have left the line after waiting over 20 minutes to go pick up my drink in store and it?s still not ready, and there are also many people inside waiting as well. Sometimes the drive through will be closed at random, so you drive there and have to change plans. I usually order on mobile so I have already prepaid my order before dealing with the hold up. Management should look into their operations as they clearly can?t handle whatever is going on to cause such problems. This is the closest Starbucks to me and now I avoid it when I can or drive 15 minutes to the next location. It shouldn?t be that much of an inconvenience and I know many others will agree.

This location is closed a lot when they are supposed to be open. The staff is very slow at making drinks, as I?m always waiting minimum 20 mins in the drive-thru even when there is 3-4 cars. Staff is always friendly, but sometimes you want a consistent schedule and are in a rush.

Service ? I keep spending my #bucks at #starbucks because where else would I go ?????? Great service and attention to detail. As a #leader would love to hear my team #rocks at excellent #service. Thanks Raegan and team for my experience. Hope you have an amazing day!!

Madison is a wonderful barista! Drinks and food is always fresh and delish!

Only giving a 1 star because 0 isn?t an option. This place is horrible and I made my last trip this morning. I?ve giving them multiple chances but it?s the same thing every single time. Be prepared to wait 30+ minutes no matter if you go inside or the drive thru. I pulled up at 9:30am and left at 10:13am for 1 cup of coffee that I paid $7.25. When I actually got to the window to get my drink it still took another 7 minutes to make. Waiting 43 minutes for coffee is beyond ridiculous! You don?t even wait that long at a high end restaurant for food. The whole operation is a cluster and management doesn?t seem to care. I?ll take my business elsewhere and support local.