Moonlight Grill - Fenland

I have sirported them since they opened but tonight ordered at 6.20pm knowing they could deliver as town centre at stand still But over 2 hrs later rang up got told town centre can’t get to me I’m down next street 4...mins away the guy on phone called me a **** and put phone down !!!!! I rang back same guy answered denied it mm my phone on record so can play it back Yes good finally turned up nice and hot as normal But denial and being told I’m a **** ……yes I will be visiting them as we have orderd from them with no problems and I exsplained to delivery driver not his fault Think moonlight need to sort attitudes of the guy on end of phone bigtime They have just lost a regular customer who sirported them since they opend

We have used these guy's regularly, but service has gone downhill recently, they delivered the food tonight and it was not what we ordered, they had admitted sending wrong food out but would not change it unless we brought it back, when I explained the...wife has the car and that I could not get there the manager said he would only change it if we brought it back and was not bothered, we were regular customers...well no more.

We have used these for a long time but got worse over the past few weeks . Tonight’s delivery was 2 hours not even a sorry it’s late . Food cold .

Seen some reviews that said food is good so tried for a delivery order. Its a Friday night so always expected a later delivery. Rang and ordered, no mention of delivery time. Still not arrived 1hr and half later, rang and asked, spoke to the...young lady that took the order and she didn't really know what to say, passed me to someone else who said it has left and will be with you in a few minutes. No apology and to offer reduced price due to delay. Driver arrives 10mins later and then offers me £4 discount after I have told him the above. Can't comment on how food tastes but delivery service is a bit shocking!

Have had a few deliveries now, always order pizza as you get 2 14 for £15. They are always packed with mozarella and are delicious, always have a few slices left over for lunch next day that are tasty reheated :D they have always been...early with our deliveries and everyone seems friendly.