Gilvenbank - Fife

Stayed for the weekend as a wedding near by. Ruined the weekend. Room was old, floor squeaked every step i took, stains on the wall, taps had silicone rotting away, tiny tele, no natural light as massive brush IN front of the window. Shower was over the bath but no bath matt which resulted member of our party fell and has a massive bruise on bum and arm. Also Saturday there was pumping music from downstairs, looks like the hotel has random party nights and fail to let guests know. Music was banging until at least 12am!! it was horrendous! No apology from the hotel reception either. I can honestly say i would never in a million years stay here again!! : : :

Myself and husband stayed on Friday 25th august to see elvis tribute act , the room we had was the honeymoon suite, it was lovely, clean and fresh, the staff at the hotel were lovely nothing was to much trouble wendy on reception was out standing, booked us in and also served us at breakfast which was lovely full continental also full Scottish tea/coffee and toast, if you haven’t been you must try it , even if it’s for lunch, the food is delicious, the range of drinks/ cocktails is really good, we will definitely be back and would highly recommend, thanks to all the staff especially wendy for a lovely day/night

The look of the hotel is beautiful, but, most of the staff are rude and don’t know what they’re doing. We booked a double room, which was actually 2 single beds pushes together 1 very flat pillow, when we asked if they had any more we were told they had no extra’s Breakfast was greasy and very salty, the toast came out 40 minutes before the actual food and when we asked for fresh the lady just looked at us, took the toast and walked away by the time we had fresh toast we’d almost finished our meal When we complained about this they said they’d already had multiple complaints about her.. Over the weekend they had 2 wedding parties on, the first night was ridiculously loud and we were put right above the party… kept awake till 2am after a 4 hour drive isn’t what we expected. The 2nd night wasn’t as loud but even still we didn’t get to sleep until past midnight, so why not put the party guests above the party? They weren’t very apologetic about it either. Overall wouldn’t stay here again

Stayed the one night at Gilvenbank Hotel, Glenrothes. Room was small, mould on bathroom ceiling, rather dated. This would have been a nice room 20 years ago but it looks tired, no attempts at upkeep whatsoever. Shelf about clothing rail looked as though someone had started to paint it white but didn’t complete it. Door was hard to open due to thick carpet. Beds were so uncomfortable, springy and just not pleasant to sleep in. 3 star scottish tourist board award outside… this is definitely dated! Breakfast service between 9 10, staff were moving tables and chairs at 9.40 9.45 ish. This was really off putting, it is only a 1 hour slot for breakfast, this really could have waited until after 10am when breakfast service was finished. For what i paid for the room online booker) £70 it really wasn’t worth it, maybe £40 and that’s me being fair. To the manager look at the small details, the chair behind reception the chair arms have black tape this doesn’t look good. Milk for breakfast, keep it chilled with ice or something it was just on the counter top. Check room 12 out, see what you think of the bed, put on the shower,is the shower head well supported?. Look around the bathroom, do you see the mould? Just small things that could be improved for the better.

Spent Mother’s Day here this year,won’t be doing it again! Food was cold,sent 2 dishes back,beef would have soled your shoes,veg undercooked,they even managed to serve a pot of cold tea!! Don’t even know how you do that,definitely not worth the money,no repeat business from us,very disappointing!!!