Panera Bread - Fitchburg

Doordash didn't have a baguette as a side option. Called the store and they made sure my order had the baguette as the side. Really appreciate that when I'm super sick, can't leave the house, and I just want some soup and bread.

Great sandwich but I wasn't asked which side I wanted. I got something I didn't want.

It's amazing how often this place gets orders wrong. More than half the time, they forget something like a side or utensils, to the point where I have to always stop and check my pick-up order before leaving the store. Good luck if you're getting delivery...Aside from that, this is your run-of-the-mill Panera. Like all Panera stores I've visited, the quality of the food has gone downhill over the years while the prices keep increasing.

I waited to order over 30 minutes on Wednesday the 10th of April. Horrible service. They had two kinds of bagels at 9 in the morning. I was told the baker comes in the afternoon. So I'm thinking the bagels I did get were from the day before.They had one man running all over taking orders and cooking and making drinks. Super nice guy. This man was of color I am sorry for not see his name.Then there came to the register was a guy with a different color shirt that very useless. Never said anything to the customers waiting for service. I will not come back plus I am calling corporate and telling them.

Always exceeding expectations. The new menu is amazing!