Dunkin' - Frankfort

The lobby isn't open so the drive through line is awful.. Got 3 donuts, they were just tossed into a bag so the frosting on all 3 mostly came off inside the bag. Will drive further to the one on 191st from now on.

We just visited this location. *There is no sign on the door telling customers drive through only . I suggest they add a sign because other customers tried to get in the door like us, and left instead. We went through the drive thru to order. *It 's alittle difficult to read the flavors, I think they need a freshly printed drive thru flavors sign. But the 2 scoop waffle conewas very generously filled, they were fast fulfilling the order, and the prices were good. My son was very happy! They acceptedour 3 tmobile Tuesdays QR codes without any hassle; we used all 3 codes in one transaction. ????

This was my first visit, and it will definitely be my last. I ordered a breakfast sandwich and hash browns, but they only gave me four hash browns. I also asked for jam or jelly for my sandwich, but I never received it. The sourdough bread was hard and dry. I regret wasting my time and money here.

We just visited this restaurant and noticed that there’s no sign indicating that customers should enter through a specific door. I recommend adding a sign, as several customers, including us, attempted to use the wrong entrance and ended up leaving. Once we got through, ordering was straightforward, though I found the flavor selections a bit difficult to read. It would be helpful to have a freshly printed menu for the drive-thru. However, the two-shovel waffle cone was filled very generously, and our order was prepared quickly at reasonable prices. My son was thrilled! They also accepted all three of our T-Mobile Tuesdays QR codes without any issues, allowing us to use all of them in one transaction.

The customer service is excellent, but I have one concern: the donuts. Every time I visit, they don’t taste fresh. Aside from that, it’s a good place to go.