O'charley's Restaurant Bar - Franklin

Great food. A delicious 6oz Sirloin Steak ordered. Also in immaculate service our waiter was very friendly and takes care of his job.

Mila was our server tonight and we ate many O? Charley's restaurants over the years and we have to say that they were the best server we've ever had, bar none. Certainly, attentive, friendly and we didn't have to ask for something, they filled our drinks before they were empty and ensured that we had everything we needed. 1. Class service and good food!

Excellent dinner and excellent service! I had the sirloin steak that was prepared great. After bringing it to the table Gerard waited to be certain it was cooked exactly how I requested. Once he was certain meals were prepared as requested he came back quickly and topped off our drinks and asked if everything tasted great. Walked by every so often to look see if everything was well. When we were nearly done he topped off our drinks even though they really didn't need it and asked if we would like dessert. Kinda tough to pass up but we held strong. Next time I am in the area and hungry, O'Charley's is where I am going.

Not sure what the main issue was, but they seemed out of everything, low staff, empty tables and the food was not cooked right. Asked for a medium steak and got well done. The waiter was awesome, the bartender not so much. When we were the only people in the restaurant, why was the food late and cooked wrong? Didn't seem like a Covid or low staff problem. I give it a 2 cause the waiter was awesome, but everything else was not.

I forgot to take a picture of my food because I was hungry and it looked good. Got peach chutney chicken with mashed sweet potatoes and broccoli for lunch. Great dish. It's not too expensive and is a good quality meal. The dine in experience is comfortable and the wait staff are quick and nice. We got there right at open and they weren't mad or anything. Parking is decent but I have seen it crowded during peak times. We are regular customers. Plan on staying that way. I recommend the chicken strips, honey mustard, and bread for those not having been here before.